RETURNS AND EXCHANGES
Mountain Road Publishing has a No Questions Asked refund/return policy. If for any reason you are not satisfied with your purchase of A Friend on the Porch, please send an email or call within 30 days of receipt of the book.
Customer Service
Email: [email protected]
Phone: (720) 360-0931
Please include the following information in your correspondence:
- Name
- Address
- Email address
- Phone number
- Copy of receipt
If a refund is requested, you will be reimbursed for the full purchase price of the book – including shipping and handling.
If the book was damaged during shipping, we will be happy to issue a full refund (including shipping and handling) or send another copy.
Refunds are issued within 7-10 business days following receipt of your written request. Please allow a full billing cycle for credit to appear on your financial statement.
Please note: If you are requesting a refund for A Friend on the Porch or a replacement copy (due to damage during shipping), it is not necessary to return your original purchase to Mountain Road Publishing.